Windshield Repair Process

auto windshield repairA windshield repair is a process where debris and air are removed from a break or crack of a car windshield and a clear resin is injected to fill the void. The filled resin is then exposed to ultraviolet light so that it gets hardened. This helps to restore strength and avoid the break from further spreading. You can perform a windshield chip repair only on laminated glass like car windshields. The structure is kept intact by inserting the resin between the two layers of glass.


If the break of the automobile windshield is smaller than the size of a business card, then the windshield can be properly repaired. The impact point will not fully disappear by a windshield crack or chip repair. But the impact point is improved by as much as 60 to 80 percent. Every car windshield chip repair performed is different from another. The success of a automobile windshield repair is dependent on various factors like the type of break, contamination, the size, and the location of the break.


Pitted Windshields

A windshield repair cannot be performed if the top layer of the laminated glass or windshield doesn’t break all the way through. If the windshield only has small pits and the top layer of the windshield doesn’t fully break, the windshield repair resin cannot be inserted between the glass  because there is no room to insert the resin. But there is no risk of spreading when the windshield only has pits.  We can fill the pit to make the windshield have a smoother finish however this is only a cosmetic fix. We do not recommend this type of repair because it does not improve the integrity of the windshield. Some windshield companies may charge you or your insurance company to fill pits which we feel is an unethical practice.


Sand Blasted Windshields

Some windshields will get extremely pitted overtime due to Arizona’s dirt roads, sand storms, and daily driving in the Arizona desert. Surprise Windshield Replacement refers to windshields that are extremely pitted to be “sand blasted”. Sand blasted windshields are not repairable and should be replaced. When a windshield is sand blasted it can cause sun rays to extend from these small pits causing the driver of the car to be blinded during certain conditions. These driving conditions are very unsafe for the driver and passengers of the car and should be addressed as soon as possible. Most insurance companies will replace a windshield that has become sand blasted under comprehensive coverage. Many policyholders carry glass endorsements with a $0 deductible on their comprehensive insurance policy without even know it. Therefore, a car windshield replacement would not cost the policyholder anything. In fact, with Surprise Windshield Replacement, we will pay you $50 instant cash for having your windshield replaced with us. Visit our Windshield Insurance FAQ’s page for more information about your insurance company and windshield replacement claims.


Following are the benefits of windshield chip repair:

1. It is quite cheaper to repair a windshield compared to replacing a windshield

2. Windshield repairs can be done in matter of less than 30 minutes

3. The windshield seal doesn’t get compromised in windshield repairs

4. Deductibles are waived by many insurance companies for a windshield repair

5. The integrity of the structure is restored

6. The repairs guarantee satisfaction


There are certain risks of windshield repair which are not disclosed by many companies.

The technician will have to apply pressure to the damaged area during the process of repair. While performing the repair there is a possibility of the crack breaking out further during the process. However, these chances are minimal but there is always the potential unspoken risk. Many rock chips breaks can be spotted by our trained technician which are more risky than others. Hence the technician will discuss the risk associated with rock chip repair and other things before beginning the repair process. Besides this, the risk may be higher if there are combination breaks, star breaks, and cracks. The technician will perform all that is necessary to do the repairs and will try to stop and avoid the break from further running; but Surprise Windshield Replacement does not have the responsibility if this happens. However, there will be no charges for a failed repair.


The process of windshield chip repair:

1. Check the damage of windshield and affirm the possibility of repair

2. Determine the success probability of the repair and discuss with customer

3. Protect exterior and interior of the working area

4. Remove air and debris from windshield break

5. Filling windshield repair resin in to break

6. In order to repair adequately, apply UV light over damaged part

7. Remove extra resin from repair area

8. Do polishing of the windshield, if required

9. Cleaning of repaired windshield